الأسئلة الشائعة

1- What makes Candle Couture unique? Our candles stand out due to their combination of wit, enthusiasm, and environmental awareness. With distinctive quotes, environmentally friendly components such as soy wax and organic cotton wicks, and a wide range of fragrances, these candles bring personality to any environment while advocating for sustainability and igniting meaningful discussions. 2- Do you ship internationally? Our shipping services cover all corners of the globe, so whether you reside in the GCC Area or any other location worldwide, you can receive our exquisite candles right at your doorstep. 3- How can we purchase it? Through candlecouture.ae 4- What if my Candle Couture order arrives damaged? We ensure meticulous packaging of our candles to safeguard against any potential damage during transportation. Nevertheless, if your order is received in a damaged condition, we kindly request you review our policy on returns and exchanges. 5- Are Candle Couture’s candles suitable for gifting? Certainly! Candle Couture is an ideal choice for any celebration, whether it's a birthday, wedding, or any other special occasion. With its elegant packaging and delightful fragrances, gifting a Candle Couture candle is sure to bring joy to your loved ones. Additionally, we provide two options for gift boxes that you can explore in our menu: - The Classic Candle Gift Box, featuring 3 candles and 1 Matchbox. - The Luxury Candle Gift Box, also containing 3 candles and 1 Matchbox. 6- What is the estimated delivery time for Candle Couture orders? We make every effort to ensure that your Candle Couture orders are delivered promptly. The estimated delivery time may vary based on your location. Typically, orders within the UAE are delivered within 1-3 business days, while orders within the GCC areas take 3-5 business days. For international orders, the delivery time may be longer, usually within 5-7 business days. 7- Can you tell us more about the prices? Candle Couture presents a selection of high-end wax candles at affordable rates. · The classic candles are valued at 114 AED. · The luxury candles are valued at 120 AED. · Matches can be purchased for 20 AED. · A gift box containing three classic candles and one matchbox is available for 380 AED. · A gift box containing three luxury candles and one matchbox is available for 400 AED. 8- Can I customize my Candle Couture order? We provide customization options for bulk orders of 50 pieces or more. This includes the opportunity to personalize a sticker on the candles. Kindly send your customization requests to [email protected] at least three weeks prior to guarantee prompt processing and delivery. 9- Are your candles suitable for people with sensitivities to strong scents? We provide a selection of candles that come in different scent intensities to accommodate various preferences. Our assortment consists of candles with delicate fragrances, which are perfect for individuals who are sensitive to powerful scents. We suggest browsing through our fragrance descriptions to discover the ideal candle that suits your needs. 10- Are your candles safe to burn indoors? Our candles are specifically crafted and evaluated to ensure they are safe for indoor use. It is important to adhere to standard candle safety protocols, including keeping candles away from anything flammable and never leaving them unattended when they are lit.